Forrester Research, Inc Evaluates Cloud-Based Dynamic Case Management Providers
Forrester Research, Inc., reviews cloud-based dynamic case management solution providers that matter most and how they stack up.
Each dynamic case management (DCM) software vendor was reviewed against the following criteria:
Current Offering: To assess the breadth and depth of each vendor's cloud-based dynamic case management offering, Forrester evaluated each solution's architectural support for DCM; cloud experience and capability; supporting capabilities; horizontal, cross-industry domain support; and implementation and case modeling.
Strategy: Vendor's strategy to assess how it plans to evolve its cloud-based DCM services to meet emerging customer demands. Each vendor's market approach, partner ecosystem, and planned enhancements.
Market Presence: Each provider’s overall cloud installed base and growth, and revenue for the provider’s overall case management business.
To discover what a cloud-based dynamic case management solution can do for you and which vendor is the right fit, download the complete report now!